AudioQuest
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Product Description
“As with all good design, getting rid of the devil in AC power requires attention to every detail. Thanks, Garth!”
—William E. Low, Founder and CEO, AudioQuest
The science of AC power delivery is not a simple one; it demands focus, and the devil is in the details. In fact, the great increase in airborne and AC-line-transmitted radio signals, combined with overtaxed utility lines and the ever-increasing demands from high-definition audio/video components, has rendered our utilities’ AC power a somewhat antiquated technology.
Where Alternating Current (AC) is concerned, we’re relying on a century-old technology created for incandescent lights and electric motors—technology that was certainly never meant to power the sophisticated analog and digital circuits used in today’s premium audio/video systems. To properly accom-modate the promise of today’s ever-increasing bandwidth and dynamic range, we must achieve extraordinarily low noise across a very wide range of frequencies.
Further, today’s power amplifiers are being taxed for instantaneous peak-current demand, even when they’re driven at modest volumes. Although we have seen a substantial increase in dynamics from much of our audio software, the loudspeakers we employ to reproduce them are often no more efficient than they were two to four decades ago. This places great demands on an amplifier’s power supply, as well as the source AC power supplying it.
Our systems’ sensitive components need better alternating current—a fact that has resulted in a host of AC power conditioning, isolation transformer, regeneration amplifier, and battery back-up system topologies. Through differential sample tests and spectrum analysis, it can be proven that up to a third of a high-resolution (low-level) audio signal can be lost, masked, or highly distorted by the vast levels of noise riding along the AC power lines that feed our components. This noise couples into the signal circuitry as current noise and through AC ground, permanently distorting and/or masking the source signal.
Given that the stakes are so high, all sincere attempts to solve this problem must be applauded.
Once the audio/video signal is gone, it’s gone forever…
For AudioQuest, honoring the source is never a matter of simply using premium “audiophile-grade parts” or relying on a proprietary technology—common approaches within our community. For years, we have all been witness to the same, seemingly endless audiophile debates: valves versus transistors; analog versus digital; can cables really make a difference?; and on and on. While we, too, can brag about our many unique technologies, we realize that true audio/video optimization is never a matter of any one secret or exotic circuit. When it comes to noise filtering for AC power, many approaches can yield meaningful results. However, these approaches may also impart ringing, current compression, and non-linear distortions that can render the cure worse than the disease!
The Niagara 5000 features our patented AC Ground-Noise Dissipation, the widest bandwidth-linearized AC filter in the industry, and our unique passive/active Transient Power Correction Circuit. Boasting an instantaneous current reservoir of over 90 amps peak, the Niagara 5000 is specifically designed for today’s current-starved power amplifiers. Many AC power products featuring “high-current outlets” merely minimize current compression; the Niagara 5000 corrects it.
Though it’s easy to tout a given technology, it’s quite another thing to create a solution that is consistent, holistic, functional, and that honors verifiable science. It’s not enough to reduce AC line noise and its associated distortions at just one octave, thus leaving vulnerable the adjacent octaves and octave partials to noise, resonant peaking, or insufficient noise reduction. Consistency is key. We should never accept superior resolution in one octave, only to suffer from masking effects a half-octave away and ringing artifacts two octaves from there. This is the principal criterion for AudioQuest’s Low-Z Power Noise-Dissipation System.
The Niagara 5000 represents over 20 years of exhaustive research and proven AC power products designed for audiophiles, broadcast engineers, and professional-audio applications. Every conceivable detail has been addressed: In the Niagara 5000, you’ll find optimized radio-frequency lead directionality, capacitor run-in forming technologies developed by Jet Propulsion Laboratories and NASA, and AC inlet and outlet contacts with heavy silver plating over extreme-purity copper, assuring the tightest grip possible.
A great system is built from a solid foundation, and that foundation starts with power. With an AudioQuest Niagara 5000, you’ll experience for the first time the clarity, dimensionality, frequency extension, dynamic contrast, and grip your system has always been capable of delivering—if only the power had been right!
We welcome you to experience the Niagara 5000 and hear firsthand the remarkable results of highly optimized power management: startlingly deep silences, stunning dynamic freedom, outstanding retrieval of ambience cues, and gorgeous delineation of instruments and musicians in space. Once you’ve experienced it, it may seem so elegant, so logical, and so obvious that you find yourself wondering why it hadn’t been done before.
Shipping
Processing/Shipping Time
All online orders are typically processed within 1-2 business days. Orders received after 1pm EST or on weekends will be processed on the next business day.
Our business hours are Monday to Friday from 10am to 5pm EST.
Due to our inventory management practices, we do not maintain a large stock of products; instead, most items are sourced from our suppliers upon order. We do focus on having a broad selection of brands and models for in store demo purposes. This may impact shipping times, as items are procured and prepared for shipment as soon as possible. If your item is not in stock, we will send you an email to update you on the status of your order. We appreciate your understanding and patience.
- Standard Delivery for in stock items is between 2-3 business days within Ontario & Quebec, 3-5 business days for Eastern Canada and 4-7 business days for Western Canada. Northern or remote Canadian customers should contact us to confirm shipping availability and costs. During peak sales periods (for example Black Friday, Cyber Monday and Boxing Day/Week) up to an additional 5 (five) business days may be needed.
- Items not in stock will be shipped to our Newmarket store and then shipped to you. Turnaround time may depend on the manufacturer/distributor. If a manufacturer or distributor has stock of the item, then we can normally expect to receive the product within 10 business days at which point we will immediately ship it to you.
- If we become aware that delivery time to you will exceed 16 business days we will contact you to confirm the order or review options.
RETURNS, EXCHANGES & WARRANTY CLAIMS
If your product is damaged, defective, or dead on arrival you are eligible for a refund or exchange within 15 days of the product being delivered to you.
If you are not satisfied with your purchase and would like to request an exchange, please note the following:
- All returns and exchanges will only be accepted on products with no damage due to misuse and have all original packaging, accessories, manuals and the original sales receipt.
- Refunds paid by credit card/PayPal will be returned in the same method payment was received when possible. Wire Transfer payments will be refunded in the form of company check or E-Transfer. For exchanges with a difference in value, the balance will be charged or refunded in the same method as the original payment was received.
- Liptons Audio Video reserves the right to assess whether the product is defective or not. Products with physical damage will not be accepted for refund or exchange.
- Exchanges will be offered only on non-special order items with return shipping at the buyer's expense and must be shipped with insurance reflecting the transaction value and must ship via a trackable courier/delivery company. Exchanges will only apply to unopened products received in new condition
- Products with non matching serial numbers to either the packaging or the recorded Serial number associated with the transaction are not eligible for refunds or exchanges
- Products with modified or missing serial numbers/UPC codes or other identifying information are not eligible for refunds or exchanges
- Products that are not returned with all original packaging, equipment, accessories, manuals and software will not be refunded or will be charged a restocking fee at the discretion of Liptons Audio Video.
- Products must be new and show no signs of use. Any sign of use – Including installation, scratches or other signs of use such as physical marking, painted grills, screw holes, cut wires or similar would not be returnable
- Equipment sustaining damage from operation or misuse will be deferred to the manufacturer's warranty and replacement policies.
- Replaced items will be exchanged for the same model
- If a product you purchased from us proves to be defective within 15 days from purchase, we will replace it with an equivalent new unit at no charge. If the item is returned through shipping, the exchange will be processed once we receive the parcels & confirm that the product is not working. Exchange processing will take 10-20 business days from the day we receive the parcel.
Final Sale Items/Exclusions
- Special order items including cut to length cabling and custom furniture
- Headphones/earbuds/in-ear headphones for hygienic reasons
- Turntable cartridges/styli
- Projector lamps
- Installed in-ceiling, in-wall speakers or subwoofers
- No refunds or exchanges on products purchased for commercial use.
- Clearance, consignment items.
Online Order Returns/Exchanges Process
Please contact us to begin our online return process at info@liptons.ca. Once we have received the details about your order, we will generate a Return Merchandise Authorization (RMA) number and send you the RMA form to be completed and sent back with the parcel.
Pack the item back in its original packaging with all parts, accessories and manuals. We recommend packing the item into an additional box meant for shipping. Return shipping costs are the responsibility of the customer. Any damages that incur during return shipping will also be the responsibility of the customer.
In the event the item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to Liptons Audio Video without record of cause and evidence of damage any return freight costs will also be deducted from the refund.
In Store Returns & Exchanges
Returns on damaged, defective and DOA products, as well as exchanges can be made in store. Please note our store hours https://liptons.ca/pages/contact and be sure to bring your receipt or online order confirmation.
Product Warranty
All new products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details.
Demo products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Open Box products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Used and Consignment pieces will have individually specified warranty. If no warranty is listed, no warranty is available, but the unit has been tested in store and determined to be working properly unless otherwise specified.
Installation Warranty
All Liptons Audio Video installations come with a one-year warranty against workmanship performed by us. Defective equipment covered under manufacturer warranty is subject to a removal and reinstallation charge of one hour at our current installation rates. Installation warranty claims can be made within one year of installation date by phone at 905-898-7133 or email at info@liptons.ca
If you have any questions or concerns regarding product returns, exchanges and warranty claims, please call is at 905-898-7133 or email info@liptons.ca
