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Refund policy

Online Order Returns

Please contact us to begin our online return process. Once we have received the details about your order, we will email you a shipping label for your item. 

In Store Returns

Items can be returned to our store. Please note our store hours and be sure to bring your receipt / online order confirmation.

Exclusions

Items marked as clearance or open box should be considered final sale and are ineligible for returns. Please note these items are still covered by warranty. 

Items involved in custom installations, such as in-wall speakers cannot be returned once installed. 

Headphones and earbuds may only be returned if unopened.