NAD
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Product Description
ELECTRONIC SPEED CONTROL
Having exact pitch (speed) is important, but human hearing is much more sensitive to momentary changes in speed which we express with the terms Wow and Flutter. As its name sounds, Wow is a slow cyclical speed variation. The most severe example is the sound of a severely warped record, where the stylus travels faster on the rising side of the warp and slower on the descending side, causing abrupt changes in musical pitch. Flutter is what we call very fast and small variations that are usually generated by the motor. The C 588 addresses both of these problems with proven and effective solutions. A specialized, high precision, synchronous clock motor is both very smooth and accurate, especially when driven from a stable AC voltage. To ensure a clean and stable AC voltage we isolate the AC Mains by first converting it to a clean DC voltage, and then electronically generating the precise AC frequency to regulate the synchronous motor. Using a specially formulated belt to drive the platter further filters and isolates any remaining vibration. All rotating parts are made from aluminum alloy machined to very tight tolerances to eliminate any eccentricity or vibration in the drive system.
TONEARM AND CARTRIDGE
The C 588 features a custom designed carbon fiber tonearm shaft with a fixed metal head shell and features a decoupled counterweight and magnetic anti-skate compensation. An Ortofon 2M Red cartridge is factory installed and offers superb tracking and a delicately nuanced full range sound. The C 588 uses a longer than usual 9 tonearm to optimize overhang and reduce the tracking angle error. To perfectly align the stylus we include adjustments for azimuth and vertical tracking angle, and include a gauge to calibrate the alignment, a rarity at this price point.
CLOSING THE TRIANGLE
To fully realize the micro-dynamics of music requires a very tight mechanical coupling of the platter and the tonearm. This forms a triangle, as vibrations can travel from record being played, to the platter, through the shaft and bearing to the base (plinth), up the arm mount through the arm pivot and down the arm to the cartridge and stylus. There are many separate parts in this path and some of them are required move relative to one another through mechanical bearing interfaces. If there is any play in these mechanical interfaces musical energy will be lost. This why NAD has paid strict attention to precision machining, assembly, and testing that is so important in a turntable.
RESONANCE CONTROL AND ISOLATION
Reducing all spurious vibrations to a minimum is critical to getting the best result when playing vinyl. Since these vibrations can come from various sources, both internal and external, the materials and dimensions must all be carefully calculated reduce and balance all the resonances to prevent a buildup of energy at particular frequencies. To isolate external vibrations from the loudspeakers or footfalls bouncing the floor, we use a massive MDF base with specially tuned vibration damping feet, along with a thick non-resonant dust cover. The choice of glass platter, felt pad, MDF base, and carbon fiber tonearm, were carefully considered to work together to limit and reduce spurious vibration.
RECIPE OR INGREDIENTS?
They say a great chef can make delicious food from very basic
ingredients, while a cook without training can make a mess of even the finest and most exotic ingredients. NAD is a Five Star Chef in the audio world, designing award winning products for 45 years now. We think the C 588 hits a sweet spot for performance and value by using very simple high quality parts and precisely engineering them to work together in perfect harmony. We believe the result to be a feast for the ears that will last for years and bring new life to your existing record collection while preserving it for the future.
Shipping
Processing/Shipping Time
All online orders are typically processed within 1-2 business days. Orders received after 1pm EST or on weekends will be processed on the next business day.
Our business hours are Monday to Friday from 10am to 5pm EST.
Due to our inventory management practices, we do not maintain a large stock of products; instead, most items are sourced from our suppliers upon order. We do focus on having a broad selection of brands and models for in store demo purposes. This may impact shipping times, as items are procured and prepared for shipment as soon as possible. If your item is not in stock, we will send you an email to update you on the status of your order. We appreciate your understanding and patience.
- Standard Delivery for in stock items is between 2-3 business days within Ontario & Quebec, 3-5 business days for Eastern Canada and 4-7 business days for Western Canada. Northern or remote Canadian customers should contact us to confirm shipping availability and costs. During peak sales periods (for example Black Friday, Cyber Monday and Boxing Day/Week) up to an additional 5 (five) business days may be needed.
- Items not in stock will be shipped to our Newmarket store and then shipped to you. Turnaround time may depend on the manufacturer/distributor. If a manufacturer or distributor has stock of the item, then we can normally expect to receive the product within 10 business days at which point we will immediately ship it to you.
- If we become aware that delivery time to you will exceed 16 business days we will contact you to confirm the order or review options.
RETURNS, EXCHANGES & WARRANTY CLAIMS
If your product is damaged, defective, or dead on arrival you are eligible for a refund or exchange within 15 days of the product being delivered to you.
If you are not satisfied with your purchase and would like to request an exchange, please note the following:
- All returns and exchanges will only be accepted on products with no damage due to misuse and have all original packaging, accessories, manuals and the original sales receipt.
- Refunds paid by credit card/PayPal will be returned in the same method payment was received when possible. Wire Transfer payments will be refunded in the form of company check or E-Transfer. For exchanges with a difference in value, the balance will be charged or refunded in the same method as the original payment was received.
- Liptons Audio Video reserves the right to assess whether the product is defective or not. Products with physical damage will not be accepted for refund or exchange.
- Exchanges will be offered only on non-special order items with return shipping at the buyer's expense and must be shipped with insurance reflecting the transaction value and must ship via a trackable courier/delivery company. Exchanges will only apply to unopened products received in new condition
- Products with non matching serial numbers to either the packaging or the recorded Serial number associated with the transaction are not eligible for refunds or exchanges
- Products with modified or missing serial numbers/UPC codes or other identifying information are not eligible for refunds or exchanges
- Products that are not returned with all original packaging, equipment, accessories, manuals and software will not be refunded or will be charged a restocking fee at the discretion of Liptons Audio Video.
- Products must be new and show no signs of use. Any sign of use – Including installation, scratches or other signs of use such as physical marking, painted grills, screw holes, cut wires or similar would not be returnable
- Equipment sustaining damage from operation or misuse will be deferred to the manufacturer's warranty and replacement policies.
- Replaced items will be exchanged for the same model
- If a product you purchased from us proves to be defective within 15 days from purchase, we will replace it with an equivalent new unit at no charge. If the item is returned through shipping, the exchange will be processed once we receive the parcels & confirm that the product is not working. Exchange processing will take 10-20 business days from the day we receive the parcel.
Final Sale Items/Exclusions
- Special order items including cut to length cabling and custom furniture
- Headphones/earbuds/in-ear headphones for hygienic reasons
- Turntable cartridges/styli
- Projector lamps
- Installed in-ceiling, in-wall speakers or subwoofers
- No refunds or exchanges on products purchased for commercial use.
- Clearance, consignment items.
Online Order Returns/Exchanges Process
Please contact us to begin our online return process at info@liptons.ca. Once we have received the details about your order, we will generate a Return Merchandise Authorization (RMA) number and send you the RMA form to be completed and sent back with the parcel.
Pack the item back in its original packaging with all parts, accessories and manuals. We recommend packing the item into an additional box meant for shipping. Return shipping costs are the responsibility of the customer. Any damages that incur during return shipping will also be the responsibility of the customer.
In the event the item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to Liptons Audio Video without record of cause and evidence of damage any return freight costs will also be deducted from the refund.
In Store Returns & Exchanges
Returns on damaged, defective and DOA products, as well as exchanges can be made in store. Please note our store hours https://liptons.ca/pages/contact and be sure to bring your receipt or online order confirmation.
Product Warranty
All new products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details.
Demo products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Open Box products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Used and Consignment pieces will have individually specified warranty. If no warranty is listed, no warranty is available, but the unit has been tested in store and determined to be working properly unless otherwise specified.
Installation Warranty
All Liptons Audio Video installations come with a one-year warranty against workmanship performed by us. Defective equipment covered under manufacturer warranty is subject to a removal and reinstallation charge of one hour at our current installation rates. Installation warranty claims can be made within one year of installation date by phone at 905-898-7133 or email at info@liptons.ca
If you have any questions or concerns regarding product returns, exchanges and warranty claims, please call is at 905-898-7133 or email info@liptons.ca
