Technics
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Shipping Terms & Conditions*
Processing/Shipping Time
All online orders are typically processed within 1-2 business days. Orders received after 1pm EST or on weekends will be processed on the next business day.
Our business hours are Monday to Friday from 10am to 5pm EST.
Due to our inventory management practices, we do not maintain a large stock of products; instead, most items are sourced from our suppliers upon order. We do focus on having a broad selection of brands and models for in store demo purposes. This may impact shipping times, as items are procured and prepared for shipment as soon as possible. If your item is not in stock, we will send you an email to update you on the status of your order. We appreciate your understanding and patience.
- Standard Delivery for in stock items is between 2-3 business days within Ontario & Quebec, 3-5 business days for Eastern Canada and 4-7 business days for Western Canada. Northern or remote Canadian customers should contact us to confirm shipping availability and costs. During peak sales periods (for example Black Friday, Cyber Monday and Boxing Day/Week) up to an additional 5 (five) business days may be needed.
- Items not in stock will be shipped to our Newmarket store and then shipped to you. Turnaround time may depend on the manufacturer/distributor. If a manufacturer or distributor has stock of the item, then we can normally expect to receive the product within 10 business days at which point we will immediately ship it to you.
- If we become aware that delivery time to you will exceed 16 business days we will contact you to confirm the order or review options.
Returns, Exchanges & warranty Claims
If your product is damaged, defective, or dead on arrival you are eligible for a refund or exchange within 15 days of the product being delivered to you.
If you are not satisfied with your purchase and would like to request an exchange, please note the following:
- All returns and exchanges will only be accepted on products with no damage due to misuse and have all original packaging, accessories, manuals and the original sales receipt.
- Refunds paid by credit card/PayPal will be returned in the same method payment was received when possible. Wire Transfer payments will be refunded in the form of company check or E-Transfer. For exchanges with a difference in value, the balance will be charged or refunded in the same method as the original payment was received.
- Liptons Audio Video reserves the right to assess whether the product is defective or not. Products with physical damage will not be accepted for refund or exchange.
- Exchanges will be offered only on non-special order items with return shipping at the buyer's expense and must be shipped with insurance reflecting the transaction value and must ship via a trackable courier/delivery company. Exchanges will only apply to unopened products received in new condition
- Products with non matching serial numbers to either the packaging or the recorded Serial number associated with the transaction are not eligible for refunds or exchanges
- Products with modified or missing serial numbers/UPC codes or other identifying information are not eligible for refunds or exchanges
- Products that are not returned with all original packaging, equipment, accessories, manuals and software will not be refunded or will be charged a restocking fee at the discretion of Liptons Audio Video.
- Products must be new and show no signs of use. Any sign of use – Including installation, scratches or other signs of use such as physical marking, painted grills, screw holes, cut wires or similar would not be returnable
- Equipment sustaining damage from operation or misuse will be deferred to the manufacturer's warranty and replacement policies.
- Replaced items will be exchanged for the same model
- If a product you purchased from us proves to be defective within 15 days from purchase, we will replace it with an equivalent new unit at no charge. If the item is returned through shipping, the exchange will be processed once we receive the parcels & confirm that the product is not working. Exchange processing will take 10-20 business days from the day we receive the parcel.
Final Sale Items/Exclusions
- Special order items including cut to length cabling and custom furniture
- Headphones/earbuds/in-ear headphones for hygienic reasons
- Turntable cartridges/styli
- Projector lamps
- Installed in-ceiling, in-wall speakers or subwoofers
- No refunds or exchanges on products purchased for commercial use.
- Clearance, consignment items.
Online Order Returns/Exchanges Process
Please contact us to begin our online return process at info@liptons.ca. Once we have received the details about your order, we will generate a Return Merchandise Authorization (RMA) number and send you the RMA form to be completed and sent back with the parcel.
Pack the item back in its original packaging with all parts, accessories and manuals. We recommend packing the item into an additional box meant for shipping. Return shipping costs are the responsibility of the customer. Any damages that incur during return shipping will also be the responsibility of the customer.
In the event the item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to Liptons Audio Video without record of cause and evidence of damage any return freight costs will also be deducted from the refund.
In Store Returns & Exchanges
Returns on damaged, defective and DOA products, as well as exchanges can be made in store. Please note our store hours https://liptons.ca/pages/contact and be sure to bring your receipt or online order confirmation.
Product Warranty
All new products carry full manufacturer warranty which varies for each product category and manufacturer. Refer to the manufacturer’s warranty information for exact details.
Demo products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Open Box products come with either the full manufacturer warranty or the balance of manufacturer warranty unless otherwise specified.
Used and Consignment pieces will have individually specified warranty. If no warranty is listed, no warranty is available, but the unit has been tested in store and determined to be working properly unless otherwise specified.
Installation Warranty
All Liptons Audio Video installations come with a one-year warranty against workmanship performed by us. Defective equipment covered under manufacturer warranty is subject to a removal and reinstallation charge of one hour at our current installation rates. Installation warranty claims can be made within one year of installation date by phone at 905-898-7133 or email at info@liptons.ca
If you have any questions or concerns regarding product returns, exchanges and warranty claims, please call is at 905-898-7133 or email info@liptons.ca





In the SU-R1000, every element comprising the power supply has been diligently studied and revised for higher sound quality. What’s more, four independent power supply units are provided for different circuit blocks for further enhancement of sound quality. Since the SU-R1000 is an integrated amplifier, the internal circuits consist of a pre-amp stage and power amp stage in a mix of analogue and digital circuits. The Phono-EQ section which processes minute analogue signals is particularly susceptible to the effect of noise transmitted through the power supply line. The SU-R1000 uses separate power supply units for the analogue circuits and digital circuits in the pre-amp stage. It also uses separate power supply units for the right and left channels in the power amp stage that requires large electrical power. With the four independent power supply units, the SU-R1000 prevents power-line-induced interference among the circuit blocks and realizes a high S/N ratio and superb separation.
Jitter is a major cause of distortion in digital systems, and is caused by mis-timing in the master clocks used in digital-to-analogue conversion. To eliminate the degradation of sound caused by jitter, Technics has developed an original jitter reduction circuit, comprising a clock generator in the noise-shaping system to reduce jitter in the low-frequency range and a high-precision sample rate converter for suppressing jitter in the high-frequency range. Thus it reduces jitter in an ideal way over the entire frequency range. This works with original high-precision PWM (Pulse Width Modulation) conversion circuit, optimizing the noise-shaping speed, the degree and re-quantization number, and the PWM gradation, in order to convert high-resolution signals to PWM without causing any damage to the dynamic range. These technologies enable Technics digital amplifier designs to reproduce the natural and delicate nuances of music.
ADCT (Active Distortion Cancelling Technology)
The Active Distortion Cancelling Technology newly developed by Technics accurately extracts and removes distortion in the power output stage which is generated by the speaker’s counter electromotive force and voltage drops. In the Hi-Fi audio market where an unlimited number of audio systems can be configured by combining various products, high-end audio amplifiers need to optimally drive a diversity of speakers. The Active Distortion Cancelling Technology accurately extracts distortion by determining the difference between the speaker terminal output and JENO output and then applies correction to the output digital signal, thus correcting the conventional digital amp system. This provides powerful speaker driving force and acoustic energy while offering the superior benefits of a digital amplifier, such as low noise, precise sound image and expansive sound ambience, regardless of the types of connected speakers.
Advanced Speed Silent Power Supply
The SU-R1000 uses a switching power supply system to ensure a stable supply of voltage and current required by the digital amp. In a conventional switching power supply system, the ON time of the switching operation was controlled in order to stabilize the voltage, and this causes the switching frequency to fluctuate according to the load, resulting in a modulation noise to affect the sound quality. The Advanced Speed Silent Power Supply has eliminated this noise by fixing the switching frequency in the 400kHz band. Furthermore, a Super Low Noise Regulator is provided in the later stage. This prevents the decrease of regulation resulting from the fixed switching frequency and impedes the mixing of noise component into high frequencies. The result is a high-response power supply that results in the best performance from the digital amplifier.
High-grade Digital/Analog I/O Circuit
The phono input section and analogue input section feature a full-discrete circuit design. Technics has realized an ideal, symmetrical circuit layout and performed meticulous tuning. The new circuits prevent interference between the right and left channels and achieve excellent channel separation. Furthermore, the phono input section and XLR input section employ completely balanced transmission to ensure high-purity signal transmission with minimum effect of noise. The USB input circuit in the digital input section is equipped with a capacitor of high-quality ruby mica and a power conditioner with nonmagnetic carbon film resistors for blocking electrical noise e.g. from a PC and for minimizing the effect of external noise. The A/D converter incorporates a high-performance chip made by Asahi Kasei Microdevices (AKM) for high-precision A/D conversion. Thus, the SU-R1000 reproduces outstanding sound quality from any analogue or digital input sources.
High Rigidity Chassis and Design
The rigidity of the chassis has been enhanced extensively to suppress the enclosure vibration that is also a source of noise. The inner chassis features a double-deck separated structure. Mounted on the upper deck is the power amp section consisting of the amplification circuit and its power supply circuit. Installed on the lower deck is the pre-amp section which is comprised of the analogue input section, including the phono equalizer, and the digital input section as well as the power supply circuits for those circuits. Not only the upper and lower decks but also individual circuit blocks are separated from one another by steel shield plates. These steel shield plates also serve as reinforcing plates for strengthening the rigidity of the entire chassis. On the outside, the front panel is 10-mm thick, while the side panels and top panel are made of 6-mm-thick alumite-treated aluminum plates. They have also improved the rigidity and vibration resistance. The insulators that support the chassis are made of cast iron with excellent signal attenuation characteristics. All in all, the above parts and materials enhance the quality of internal signals and eliminate the effects of external vibrations at highest levels.
Input and output terminals made of meticulously selected high-quality parts
- Speaker terminals designed to allow connection of extra-large diameter speaker cables
- Y-lug terminals for ensuring reliable cable connection
- Neutrik-manufactured analogue balance input terminals and PHONO XLR input terminals (exclusively for MC)
- Analogue input terminals with gold-plated, machined brass parts
Technics’ refined design
- Attractive front panel embellished with high-quality hairline surface finish and equipped with an iconic, large dual-needle meter
- Volume dial and selector knob made of parts machined from solid aluminum blocks and spin-finished
Intelligent Phono EQ
Accurate EQ Curve – Made possible by hybrid analogue/digital circuit design
An accurate EQ curve is achieved by a hybrid analogue-digital system. The high-gain low-pass filter (LPF) performs analogue processing, while high frequencies are raised after the A/D conversion. The use of the 40-dB LPF(Low-pass filter) in the analogue region suppresses the bit loss during digital filter processing, and high frequencies are raised with high accuracy in the digital region to achieve a high S/N ratio.
Crosstalk Canceller - For measurement and improvement of crosstalk characteristic unique to each cartridge
This function measures the crosstalk characteristic of the installed cartridge by using the crosstalk measuring signal recorded on the Calibration Record bundled with the SU-R1000. It then performs reverse-correction using the built-in DSP to achieve significant improvement of the crosstalk characteristic. This results in a more precise sound image and a wider sound ambience.
PHONO Response Optimizer - For correction of disturbance in cartridge frequency characteristics
*The record may be warped depending on the storage environment in your house. Please note a badly warped record may not only disturb the measurement but also hurt the cartridge.
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